Resetting a PIN

# In-browser

In the browser UI, when logging into a particular service, it is possible to reset your PIN by clicking on the Forgot PIN? button below the PIN Pad:

This opens the Forgot PIN screen for your identity:

Click the RESET PIN button, and an email containing a new verification link is sent to your email box.

Open it from your browser. Enter and confirm your new PIN.

# In the mobile app

To reset a PIN for an identity from MIRACL Trust mobile app:

  1. Open the MIRACL Trust app. At the bottom of the main screen, you see the Identities list:

  2. Tab over the chosen identity to open the available options:

  3. Tap Reset PIN. A confirmation dialog appears:

  4. Tap Reset to receive an email containing a new verification link.

  5. Click the link from your mobile email app. The MIRACL Trust app opens, asking you to enter a new PIN for your identity.

  6. After re-entering your new PIN, you see the greeting screen: