UX

The Power of A/B Testing Your Login Experience: Overcoming Login Anxiety for Improved Conversions

17 Jul, 2023 by MIRACL

In the second part of our blog series on the guest checkout experience, we’ll explore the common barriers that prevent customers from signing up and delve into the often-overlooked issue o…

The Future of UX: How to Create a Seamless Customer Journey Without Guest Login

10 Jul, 2023 by MIRACL

In the first part of our blog series on the guest checkout experience, we will delve into an aspect of UX friction often overlooked: the problem with guest checkout. Asking customers to crea…

MIRACL Trust & User Experience - an independent UX Review

26 Jan, 2023 by Simon Richards, UX Expert

MIRACL has enlisted UX Expert Simon Richards to conduct an independent review of our single-step MFA login against other login experiences in the market. Review his findings and suggestions here.

Get ready for Black Friday

18 Nov, 2022 by MIRACL

Black Friday will be difficult as economic difficulties hinder shoppers confidence. This year, don’t frustrate your consumers further with a hard login process. See how MIRACL can help

Customer Experience should drive every business decision

27 Oct, 2022 by Ben Wheeler, Head of Enterprise Sales

Head of Enterprise Sales, Ben Wheeler, reflects on a recent airport experience. As you may be heading home from half-term holidays, perhaps consider how customer experience should affect eve…

The metric your eCommerce business is missing

28 Sep, 2022 by MIRACL

When optimising every portion of a customer journey, ecommerce companies tend to leave out an extremely important part - the login process. MIRACL Trust enables the world’s fastest MFA in …

Breaking Records Again, and Again, and Again

21 Sep, 2022 by Michael Tanaka, CCO

In August 2022 Cashfac hit a 99.996% login success rate. Only two failures in 50,407 authentications by over 1,200 agents. Discover how the login you love can help increase conversions, save…

What is single-step MFA?

03 Aug, 2022 by MIRACL

It is universally agreed that two-factor authentication (2FA) is safer than the Username/Password mechanism. MIRACL only requires a single-step to log you into the system. It blocks phishing…

New rules for New Jersey sportsbooks: MFA is a must

12 Jul, 2022 by MIRACL

The new gambling regulation in New Jersey has many advantages: 2FA makes it easier for betting companies to ensure that only the account holder uses their services and doesn’t outsource th…

The Missing Link In Your Customer Experience

29 May, 2022 by MIRACL International Limited

Research shows that most Gen Z customers (born from 1997 to 2012) won’t bother resetting a forgotten password. They just forget it and move on. And they’re not the only ones: 1.2m reject…