CX

The Power of A/B Testing Your Login Experience: Overcoming Login Anxiety for Improved Conversions

17 Jul, 2023 by MIRACL

In the second part of our blog series on the guest checkout experience, we’ll explore the common barriers that prevent customers from signing up and delve into the often-overlooked issue o…

The Future of UX: How to Create a Seamless Customer Journey Without Guest Login

10 Jul, 2023 by MIRACL

In the first part of our blog series on the guest checkout experience, we will delve into an aspect of UX friction often overlooked: the problem with guest checkout. Asking customers to crea…

MIRACL Trust & User Experience - an independent UX Review

26 Jan, 2023 by Simon Richards, UX Expert

MIRACL has enlisted UX Expert Simon Richards to conduct an independent review of our single-step MFA login against other login experiences in the market. Review his findings and suggestions here.

Get ready for Black Friday

18 Nov, 2022 by MIRACL

Black Friday will be difficult as economic difficulties hinder shoppers confidence. This year, don’t frustrate your consumers further with a hard login process. See how MIRACL can help

World Cup 2022: is the online betting market ready?

15 Nov, 2022 by MIRACL

It’s no news that more and more people like to place their bets online. Analysts predict that the online gambling market will continue to experience a CAGR of 8.6% from 2025 to 2030. Betti…

Cybersecurity Horror Stories

31 Oct, 2022 by MIRACL

Cybersecurity Month will end on Halloween, but the byte-sized bogeymen will stay. Data breaches have been on the rise for years. But there are ways to protect yourself against cyber monsters…

Customer Experience should drive every business decision

27 Oct, 2022 by Ben Wheeler, Head of Enterprise Sales

Head of Enterprise Sales, Ben Wheeler, reflects on a recent airport experience. As you may be heading home from half-term holidays, perhaps consider how customer experience should affect eve…

Time to bet: Why MIRACL is so good for the gaming industry

04 Oct, 2022 by MIRACL

Bettors want a fast, easy login experience so they can spend more time betting. The gaming industry wants a fast time to bet for their users while staying compliant. MIRACL solves both of th…

The metric your eCommerce business is missing

28 Sep, 2022 by MIRACL

When optimising every portion of a customer journey, ecommerce companies tend to leave out an extremely important part - the login process. MIRACL Trust enables the world’s fastest MFA in …

What is single-step MFA?

03 Aug, 2022 by MIRACL

It is universally agreed that two-factor authentication (2FA) is safer than the Username/Password mechanism. MIRACL only requires a single-step to log you into the system. It blocks phishing…

New rules for New Jersey sportsbooks: MFA is a must

12 Jul, 2022 by MIRACL

The new gambling regulation in New Jersey has many advantages: 2FA makes it easier for betting companies to ensure that only the account holder uses their services and doesn’t outsource th…

PSD2: What you need to know

31 May, 2022 by MIRACL International Limited

The Payment Service Directive was created by the European Union to regulate payment services, protect users, and encourage non-banks to participate in the payment industry. The PSD provides …