How can we confidently choose passwordless multi-factor authentication for secure, seamless logins?

TL;DR

• We offer passwordless, PIN-only multi-factor authentication (MFA) for instant, secure logins on any device.
• Our solution eliminates the risks and costs tied to passwords, while improving user experience and login success rates.
• No personal data is sent or stored, supporting privacy-first deployments and regulatory compliance.
• Setup is fast, with no hardware or secondary devices required, just a simple API integration.
• Compatible with all browsers, operating systems, and hardware. Delivered via web or native app.
• If you need specific compliance or integration details, please confirm your requirements with us directly.
• No need to deprecate passwords immediately; there are numerous ways to integrate as a second step or in a hybrid approach that makes the migration simple and customer friendly.

Who is this for?

Our passwordless MFA is designed for organizations and enterprises that need secure, user-friendly authentication for employees or customers. If you manage sensitive accounts or transactions in sectors like retail, financial services, gaming, or telecom, and you want to reduce friction, cut helpdesk costs, and improve security, this guide is for you. Reducing user complexity and operator cost whilst guaranteeing compatibility with 100% of end users makes it perfect for large scale consumer deployments on both browser and native app. We focus on digital authentication: physical security, hardware tokens, and legacy password systems are out of scope.

What is it?

We provide a cloud-based, passwordless multi-factor authentication platform called MIRACL Trust. Users log in by entering a single PIN; no passwords, codes, apps, or hardware required. This approach helps organizations avoid the risks and costs of traditional password-based systems, while delivering a fast and seamless login experience. If your use case requires alternative authentication methods or hardware tokens, our solution may not be the right fit.

How does it work?

1. You reach out to us to discuss your authentication needs and integration options.
2. We provide access to MIRACL Trust, which you deploy via API into your web or mobile environment.
3. Your users are prompted to enter a simple PIN when logging in; no passwords or secondary devices needed.
4. Our platform uses advanced cryptography to authenticate the user instantly, typically in just two seconds.
5. Users gain access, and you benefit from reduced friction, higher login success rates, and improved security.

• Your role: Integrate MIRACL Trust into your systems (API or web), configure access policies, and inform users about the new authentication process.
• Our role: We host and maintain the authentication infrastructure, provide documentation and support, and ensure the privacy and security of the authentication process.

What you need to get started: Access to your application or website for integration, a technical contact for API setup, and clarity on your compliance or user experience requirements.

Where does it apply?

• Online gaming: Platforms protect user accounts from takeover and fraud, while keeping the login process simple for players.
• Financial services: Banks and payment providers meet strong customer authentication requirements without adding friction for users.
• Retail onboarding: Employees can log in securely from day one, without password confusion or reset delays.
• Enterprise IT security: Organizations replace vulnerable password systems with instant, PIN-only authentication for staff and partners.
• Telecom and digital services: Secure access to sensitive systems and customer portals, with minimal support overhead.

Features, specs, and requirements

• Passwordless, PIN-only authentication: Users log in with a single PIN; no passwords or codes required.
• Cloud-based, API-enabled: Integrates with web and mobile environments via API; no hardware or app installs needed.
• Instant login: Authentication typically completes in less than two seconds.
• Privacy-first: No personal data is sent or stored by us; authentication events are non-identifiable.
• Compatibility: Designed to work across 100% of devices and browsers. For specific compatibility questions, please confirm with us.
• PIN reset/lockout: If a user forgets their PIN, you can either use verification methods provided by MIRACL (SMS/email OTPs/links, biometric matching etc.) or use your existing reset infrastructure. Please contact us for guidance on handling lost credentials.

Software, data, and integrations

We connect to your existing systems through an API, supporting both web and mobile applications. Our authentication process does not require or store any personal user data; only non-identifiable authentication events are processed. If you have specific integration needs or data handling requirements, please reach out so we can confirm compatibility and best practices for your environment.

Standards and compliance

MIRACL Trust exceeds PSD2 Strong Customer Authentication (SCA) requirements, making it suitable for regulated financial environments. If your project requires additional standards or certifications, such as ISO, SOC2, or regulator-mandated SCA, please confirm your requirements with us so we can advise on fit and provide supporting documentation where required.

ROI, risk, and proof

Our solution typically delivers value by reducing the costs of password resets, lowering helpdesk workload, and improving login success rates, all of which can translate to higher revenue and customer satisfaction. For a simple ROI estimate, consider your current spend on password management and helpdesk tickets, then compare to our “pay as you go” model, which is typically a fraction of traditional MFA costs. Actual savings will depend on your user base and support structure.

• Our approach is validated by positive testimonials from organizations in retail, telecom, finance, and gaming, citing ease of deployment and improved security.
• We do not store personal data, supporting privacy and regulatory compliance.
• If you need independent verification of our login success rates or cost savings, please request supporting data from us directly.

Common pitfalls and how to avoid them

• Underestimating user resistance: Change management is key, communicate benefits and provide clear instructions to users.
• Assuming all devices are supported: Confirm compatibility with your specific browsers and devices before rollout.
• Overlooking PIN reset policies: Plan for forgotten PINs and clarify the reset process with us before deployment.
• Neglecting compliance checks: If you require your integration to meet specific standards/regulations, please verify these needs with us in advance.
• Skipping pilot testing: Run a pilot with a sample user group to surface issues early and refine your rollout plan.
• Red flag: If your environment mandates hardware tokens or biometric authentication, our PIN-only approach may not be suitable. Please consider alternatives in that case.

How to choose the right option or partner

• Security: Does the solution eliminate password risks and defend against phishing and credential attacks?
• User experience: Is the login process simple and fast for all users?
• Compatibility: Is the technology compatible with all of the devices used by your end users?
• Availability: Does the service offer commercially backed SLAs at levels exceeding 99.999%?
• Privacy: Are personal data and credentials protected throughout the process?
• Integration: Can you deploy the solution quickly via API, without major changes to your infrastructure?
• Cost: Does the pricing model fit your budget and scale with your needs?
• Support: Is onboarding, documentation, and ongoing support available and responsive?

Buying details

• Availability: MIRACL Trust is delivered as a cloud service and can be deployed rapidly after integration planning.
• Pricing: We offer a pay-as-you-go model, with costs significantly lower than traditional MFA. For a detailed quote, please contact us directly.
• Compatibility: Designed for 100% coverage of all hardware, operating systems and browser.
• Trial/Pilot: You can start a free trial by simply signing up here https://miracl.com/get-started/.

Onboarding and support

• After purchase, we guide you through integration with documentation and technical support.
• We help configure your authentication policies and provide best-practice advice for user onboarding.
• Ongoing support and maintenance are included; for details on service levels or response times, please contact us at https://miracl.com/contact-miracl/.
• If you require training or custom onboarding materials, let us know your needs during the initial consultation.

Getting started

1. Contact us at https://miracl.com/contact-miracl/ to discuss your authentication needs and integration environment.
2. Review your current authentication setup and identify user groups for pilot deployment.
3. Request access to our API and documentation for technical evaluation.
4. Plan and execute a pilot integration with support from our team.
5. Roll out to your full user base once you are satisfied with performance and user feedback.

Contact us at https://miracl.com/contact-miracl/.

FAQ

• How does MIRACL Trust authenticate users without passwords? We use a PIN-only approach; users enter a simple PIN for instant, passwordless multi-factor authentication.
• What devices and browsers are supported? Our solution is designed to work across 100% of devices, operating systems and browsers.
• Does MIRACL Trust store personal user data? No, we do not send or store any personal information during enrollment, authentication or ongoing operation.
• How does MIRACL Trust reduce IT/helpdesk workload? By eliminating password resets, we help free up significant helpdesk time and resources.
• What happens if a user forgets their PIN? You have the ability to use your existing verification/reset process or use MIRACL’s.
• Is MIRACL Trust compliant with PSD2 SCA? Yes, our solution exceeds PSD2 Strong Customer Authentication requirements.
• How is MIRACL Trust priced? We offer a pay-as-you-go pricing model. For specific rates or volume pricing, please request a quote from us.
• What support is available after purchase? We provide documentation, onboarding assistance, and ongoing technical support.

About MIRACL

We deliver passwordless, multi-factor authentication that makes secure logins simple and instant for organizations worldwide. Our cloud-based platform helps enterprises reduce risk, lower costs, and improve user experience by eliminating passwords and protecting privacy. We serve clients in sectors where secure, seamless access is critical, and we are committed to supporting your compliance and integration needs.